Privacy Policy

LETS TAXI respects the information you choose to share with us.

This Privacy Policy explains how information may be collected, used, stored and shared when you visit our website, create an account, make a purchase, communicate with us or otherwise interact with LETS TAXI.

Information We May Collect

Depending on how you interact with us, we may collect information including:

* Name
* Email address
* Phone number
* Billing and shipping address
* Order and transaction information
* Account information
* Communications with customer support
* Device, browser and website usage information
* IP address and similar technical information
* Marketing preferences
* Information voluntarily submitted through forms, surveys, community submissions or other interactions

Payment information may be processed directly by authorised third-party payment providers. LETS TAXI may not directly store complete card or banking credentials.

How We Use Information

Information may be used to:

* Process and deliver orders
* Process payments and refunds
* Provide customer support
* Communicate order and account information
* Prevent fraud and misuse
* Maintain and improve our website
* Understand website performance
* Comply with legal and regulatory obligations
* Send marketing communications where permitted
* Operate LETS TAXI community experiences where you have chosen to participate

Community Submissions

LETS TAXI may invite customers or members of its community to submit observations, writing, photographs or other material.

We will not treat a private customer-service communication as permission to publish it publicly.

Where submitted content may be featured publicly, the applicable submission process or permission request will explain how that content may be used.

Cookies & Analytics

Our website may use cookies and similar technologies necessary for website functionality, analytics, security, remembering preferences and, where applicable, marketing.

Where legally required, appropriate consent choices will be provided.

Sharing Information

We may share information where reasonably necessary with service providers that help us operate the business, including:

* Payment processors
* Courier and logistics providers
* Website and hosting providers
* Analytics providers
* Customer-support services
* Professional advisers
* Government or regulatory authorities where legally required

We do not sell personal information merely as a business model.

Service providers may process information only for legitimate operational purposes subject to their respective obligations and our arrangements with them.

Data Security

We take reasonable organisational and technical measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and LETS TAXI cannot guarantee absolute security.

Data Retention

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, fraud prevention, accounting, taxation and other legal obligations.

Your Rights

Depending on applicable law and the stage at which relevant statutory provisions are in force, you may have rights relating to your personal data.

Requests concerning your personal information may be sent to:

[PRIVACY / GRIEVANCE EMAIL]

We may reasonably verify your identity before processing certain requests.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, technology or legal requirements.

The latest version displayed on the website will state its effective date.

Last updated: 27th August 2026